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 The Goodinge Group Practice
Telephone  020 7619 6670    
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Use of Chaperones

It is the policy of this practice to make available a chaperone should this be necessary. If a chaperone is unavailable you may be asked to return to the surgery at a time when a chaperone will be available.

How You Can Help Us to Help You

Please let us know if you have a change of address, telephone number or personal details. This will help to ensure we can contact you when needed. If you are a carer please let us know as we may have useful information for you.

We can only register patients in our practice area. Please note that if you move out of the area you will be required to register with another practice in your new area. This enables us to register new patients who move near to the health centre. Our reception staff can offer advice on registering with a new GP.

Teaching and Training at the Practice

This is a training Practice.

We regularly have medical students on placement with us. If you do not wish the student to be present during your consultation please let our reception staff know.

Confidentiality

We need to hold personal information about you on our Computer system and in paper records to help us to look after your health needs and these records are confidential. We comply with the Data Protection Act, 1998, which lays down legal requirements for computer users such as ourselves.

We only ever use or pass on information about you if people have a genuine need for it e.g. in making clinical referrals. Anyone who receives information from us is also under a legal duty to keep it confidential.

Sometimes the law requires us to pass on information (e.g. to notify a birth or when we encounter infectious diseases that may endanger the safety of others). In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent, and we do not leave messages with others.

You have a right to see your records if you wish. Please ask at reception if you would like further details. In some circumstances a fee may be payable. The Practice complies with the Freedom of Information Act, 2000.

bullet CLICK HERE to download a copy of our Confidentiality Policy


 





 

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