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Mission Statement
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Our Practice
Mission
- We aim to offer
continuity of care and timely access to
reliable health advice.
- We offer effective
treatment delivered by trusted professionals.
- We encourage
participation in decisions and have respect
for patients’ preferences.
- We pay attention to
physical and environmental needs.
- We offer emotional
support, empathy and respect.
- We also encourage the
involvement of and support for family and
carers.
- We provide clear,
understandable information and support for
self-care.
- We all take
confidentiality very seriously.
We are aware
that for some patients there can be special
sensitivities with regard to certain
conditions such as Mental Health and HIV.
(Adapted from Picker Institute
2005 Trends in Patient Experience)
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