For more information about Covid-19 please also see our Support Room.
Covid Vaccination Programme Helpline
Please do not contact the practice to ask for a COVID-19 vaccination
To make sure everyone gets the vaccine in a safe and controlled way, a prioritisation list has been established so the vaccine can be given to those who need it first.
We will contact you when you are eligible to receive the vaccine and provide you with information about location and date, so please don’t contact the practice to ask for a vaccine before then.
We are aware that some people are receiving suspicious calls and text messages offering the COVID-19 vaccination.
Coronavirus vaccines are only available on the NHS. You can be contacted by the NHS, your employer, or a GP surgery local to you, to receive your vaccine. Remember, the vaccine is free of charge. At no point will you be asked to pay.
- The NHS will never ask you for your bank account or card details
- The NHS will never ask you for your PIN or banking password
- The NHS will never arrive unannounced at your home to administer the vaccine
- The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving license, bills or pay slips.
If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to www.actionfraud.police.uk on 0300 123 2040. Where the victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police online or by calling 101.
If you receive a text message from your practice it should start with:
This is a message for [name], date of birth [DOB], from [organisation name].
We are very busy at the moment vaccinating people against both COVID and flu and also supporting our patients with routine and urgent health requests so we are unable to answer questions about the Covid vaccination.
We have created a list of frequently asked questions which may be useful to you. There is also more information on the NHS website.
What vaccine for COVID-19 is currently available?
Both the Pfizer/BioNTech and Oxford/AstraZeneca COVID-19 vaccines are now available. Both vaccines have been shown to be safe and offer high levels of protection, and have been given regulatory approval by the MHRA.
Is the NHS confident the vaccines are safe?
Yes. The NHS will not offer any Covid-19 vaccinations to the public until independent experts have signed off that it is safe to do so.
Will vaccines still be provided/can I still attend my appointment during the national lockdown?
Yes. Getting the COVID-19 vaccine, or any other vaccine, is an important medical appointment and so is within the rules wherever you live. Vaccinations will continue as normal in all areas through the national lockdown and beyond. If you have booked or are offered an appointment, please attend it.